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Overview

Link a WhatsApp Business Account (WABA) when you want to send messages from your own WhatsApp sender instead of Modawer’s official WhatsApp account.

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Before you start

Prepare these items before opening the portal:
Do not use a phone number that is already active on the WhatsApp or WhatsApp Business app unless you are ready to migrate or remove it from that app.
If your number is already registered as a WhatsApp API number with another provider, use Number Migration instead of adding it as a new number. If the phone number is currently used in the WhatsApp app or WhatsApp Business app, remove the account from that app before linking the number to Modawer.
  1. Open the Modawer Portal.
  2. Go to your app or workspace settings.
  3. Open the WhatsApp account connection flow.
  4. Sign in with the Facebook account that can manage the business.
  5. Create or select a WhatsApp Business Account (WABA).
  6. Add your WhatsApp business display name and business category.
  7. Add the phone number you want to use as the sender.
  8. Verify the phone number with the SMS or voice code.
  9. Finish the setup and return to Modawer.
After linking, use the portal API Playground and select Send WhatsApp Template to get the correct raw payload and template.components for your templates.

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Verification rules

If you do not want to link a custom sender yet, use Send OTP Message. It sends OTPs through Modawer’s official WhatsApp account.